Privacy Policy
Privacy Policy

A: Introduction

This privacy policy (hereinafter referred to as the "policy") is provided to enable you understand how (hereinafter referred to as the Company) uses and protects the data you provide to the Company when you visit and use the app or website.

The Company maintains the right to change this policy at any given time in accordance with existing laws and warrants that you will be promptly updated of any such changes in the Policy.

To ensure that you are up to date with the latest changes, the Company advises you to frequently visit this page.


B: Data Collected

 When you visit and register with the app/website, you voluntarily grant the Company the permission to collect the following information from your activities:

  • Identity information
  • Contact information and email address.
  • Information such as skills, qualifications, interests and preferences.
  • Data profile regarding your online behavior on our website.
  • Your IP address
  • Your resume and skills portfolio
  • Date of birth
  • Personal photos
  • Billing and Financial Information



C: How Your Data Is Used

The Company uses the information collected for business and commercial purposes in accordance with the existing laws concerning data collection and storage and as described in this Policy. The business purposes for collecting and using information are those set out in our Terms and Conditions and may further include:

  • To use data collected to connect you with other Consumers on the app/website in order to fulfil our contract with you
  • To assess and analyse your usage of this app/website in order to maximize your experience.
  • To conduct background and identification checks as permitted by the existing laws in order to provide a secure and safe environment for Clients and Taskers (collectively referred to as Users) to engage each other and conduct business on the Platform.
  • To provide you with customer support in order to fulfill our contracts with Users;
  • For troubleshooting problems for our legitimate interests in ensuring a safe and secure environment in which Users can meet;
  • To assist Users in the resolution of complaints and disputes that may arise between them, as necessary for our legitimate interests in facilitating good relations among Users;


D: How We Share Your Information

We only share the Information we collect about you as described in this Privacy Policy or as described at the time of collection or sharing, including as follows:

  1. Third Party Agents.

We may share data collected, including Identity Information, with entities that process that information on our behalf for our business purposes.

For this reason, we require Third Party Agents to assist us with services such as payment processing, data analytics, marketing and advertising, website hosting, fraud prevention and detection, communication services, and technical support.

We warrant that our Third Party Agents are prohibited from retaining, using, or disclosing information about you for any purposes other than performing the services for us, although we may permit them to use information that does not identify you for any purpose except those prohibited by law.

  1. Other Users.

 The Company primarily facilitates contact between users for the purpose of aiding said users to enter into legal binding agreements for services provided. As such, the Company reserves the right to share a User’s contact information (e.g. name, phone number, email, or postal address) with another User, or with their legal or other representative, in order to achieve this primary function and also to facilitate the resolution of a dispute related to or arising from an interaction between two or more Users and the performance of a Task.


  • Legal Obligations.

The Company and its Third Party Agents may disclose information or content generated by the User, including location data or communication data, to another party if required or permitted to do so by law or pursuant to a court order, warrant or subpoena. The Company may in accordance with applicable laws, at its discretion and where it appears to it that a User is causing injury or interference with the use of the app/website by another user or otherwise infringing on the rights of other users, the Company or its affilliates, or the general public; disclose the personal information of that user.

Where the Company is by law required to produce the information of a user, it will do so upon notifying the user except in instances where:

  • the Company is prohibited or otherwise restrained by law or court order from doing so,
  • the Company has reason to believe the User’s account has been compromised such that the notice would go to the wrong person, or notice would otherwise be counterproductive or would create a risk to safety, or
  • it is an emergency request and prior notice would be impractical.
  1. Merger or Acquisition.

The Company has the right to share information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition or business combination of all or any portion of the Company’s assets, or transfer of all or a portion of the Company’s business to another business.

  1. Public Areas. Your profile on the website and app consists of information about you and your business, and may include information such as photographs, your years in business, skills and expertise, hourly pay rates, feedback/rating information, and other information, including your username (“Profile”). The information contained in your User Profile may be visible to all Users and the general public.

E. Data Retention Policy

Your personal data may be retained by the Company for as long as you are a User in order to meet our obligations to you under our Terms and Conditions, and for such longer period as may be in the Company’s interests and to comply with our legal obligations. The Company may also retain data in such a manner that no user can be directly identified, for research purposes and to help the Company develop and improve its services. The company warrants that in such circumstances, it will take appropriate measures to ensure that users cannot be re-identified from this data.

F. Security of Information Collected

Every user’s account with the Company is protected by a self - generated password so that only the user and authorized Company staff have access to the account information. In order to maintain this protection, users are to ensure that they do not give their password to anyone. Also, if you share a computer, you should sign out of your account and close the browser window before the next user logs on. This will help protect your information entered on public terminals from disclosure to third parties.

The Company maintains at all times, reasonable administrative, physical, and technical security safeguards to help protect information collected from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Although the Company undertakes to secure data collected in as much as possible, the Company acknowledges that transmission is not always secure over the internet and thus, the Company cannot guarantee the security of information about users.

G. Contacting Us

If you have any questions about this Privacy Policy or the manner in which we or our Third Party Agents treat your Personal Information, the practices of the Site, your dealings with the app, or if you have technical problems, you may contact us here.

  • by post, using the postal address given below;
  • P.O. Box SK 1116, Sakumono, Accra

(b)      using our website contact form;

(c)      by telephone, on the contact number published on the app/website from time to time; or

(d)      by email, using the email address published on our website from time to time.

The Company's staff will respond to all mail or email from Users with questions about privacy, including the types of Personal Information stored on the app/website’s database, and requests to delete or rectify such Personal Information.